Customer Care Executive

From 0 to 5 year(s) of experience
₹ 1,50,000 - 2,00,000 P.A.

Job Description

Important/ Mandatory Note


  • Candidates who have applied in last 3 months and are pursuing a Regular Course are not applicable.
  • Night Shift is mandatory as the team works 24x7.
  • To complete the online assessment desktop or Laptop with webcam and headphone is mandatory.
  • Mention your source as online Job Board>naukri.com

  • Test is not compatible on mobile phone.
  • Post receiving the link the assessment has to be completed within 24 hrs.
  • It is mandatory to have excellent English communication skill to be eligible for this voice role.


Desired Candidate Profile


Action oriented, self-disciplined and organized

Effective time management skills and ability to prioritize work time to ensure productivity and department standards

Ability to communicate clearly with both internal and external customers

Excellent comprehension skills - ability to clearly understand and address customer issues appropriately

Excellent composition skills - ability to compose grammatically correct, concise, and accurate written responses

Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer

Excellent Communication and typing skills


Perks and Benefits


  • Zeta Meal Card - INR 1100/month i.e. INR 13200/- PA
  • Internet Allowance - INR 1250/month i.e. INR 15000/- PA
  • Health insurance benefits up to 5.0 Lacs
  • Night Shift Allowance - INR 150/shift
  • Overtime Allowance as per business requirement

Role:Technical Consultant

Salary: 1,50,000 - 2,00,000 P.A.

Industry:BPO / Call Centre

Functional Area:Consulting

Role Category:IT Consulting

Employment Type:Full Time, Permanent

Education

UG:Any Graduate

Company Profile

Yellow Box HR Services Pvt. Ltd.

Excellent Opportunity to start your career with Amazon CS for Work from Home customer service profiles. Kindly apply as we have limited opportunities.

Post registration kindly continue with the same mobile number and Email id for completion of all the assessment. Change in personal details will lead to elimination or rejection.

Kindly register your details only once with your personal active mobile number and Email id. At the registration link kindly do not add multiple Email ids.

To complete the online assessment desktop or Laptop with webcam and headphone is mandatory. Test is not compatible on mobile phone. Post receiving the link the assessment has to be completed within 24 hrs. Please note that the assessment is recorded so doing it solely is advised.


Desktop will be provided by Amazon. 5-day working week with 2 consecutive days off. (The off days change based on business requirement)


Walk-In Drive on 4th, 5th and 6th May, 2022


Venue: DN-51, Salt Lake City
             Sector- V

             908, 9th floor, Merlin Infinity Tower 

             Kolkata- 700091

Time: 10:00 AM


Please bring your updated resume and one address identity along with you.


Company Info
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Contact Company:Yellow Box HR Services Pvt. Ltd.