(b) Minimum Higher Secondary Education
(c) Strong computer skills that include proficiency in MS Office suite, particularly Excel.
(d) Advance knowledge of scheduling tools like Blue Pumpkin, IEX, eWFM etc.
(e) Generate best suitable work patterns and shift activities
(f) Generate schedules and track scheduling efficiency
(g) Must be able to communicate clearly and effectively with all levels within the organization.
(h)Knowledge of various Call Center Reporting Systems would be a plus.
Salary: INR 1,00,000 - 6,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Yellow Box HR Services Pvt. Ltd.
Phone - 8336987451
Email ID - email@example.com
Recruiter Name:Mr. Tapas
Contact Company:Yellow Box HR Services Pvt. Ltd.