(b) Minimum HSC
(c) Expertise in erlang method
(d)Flexible, creative problem-solving, anticipates changes and welcomes challenges.
(e)Strong computer skills that include proficiency in MS Office suite, particularly Excel.
(f)Knowledge of UCCX/Cisco phone systems/WFM scheduling tools a definite asset.
(g)Previous experience in a dynamic, fast-changing call centre environment required.
(h)Proven analytical skills ability to communicate with various management levels.
(i)Must be able to communicate clearly and effectively with all levels within the organization.
(j)Knowledge of various Call Center Reporting Systems would be a plus.
Salary: INR 3,00,000 - 6,50,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Employment Type:Permanent Job, Full Time
Desired Candidate Profile
Yellow Box HR Services Pvt. Ltd.
Phone - 8336987451
Email ID - email@example.com
Recruiter Name:Mr. Tapas
Contact Company:Yellow Box HR Services Pvt. Ltd.