MNC Urgent Hiring For Salesforce Support @ Mumbai

2 - 5 Years
Mumbai

Job Description

!!!Greetings from Yellowbox!!!
Hiring For Salesforce Support
Shifts:UK/Canada Shift
Exp:2-4yrs
Notice Period:60 days(Max)

Job Description:

  • 2- 4 years of hands-on experience on Salesforce. At least 1 year experience in Salesforce production support
* Expert in Salesforce Admin
* At least one Salesforce.com certification (Preferably Admin
certifications)
* Knowledge on the communities, marketing cloud is an added advantage
* Strong understanding and exposure on using Data Loader concepts.
* Should have worked on at least 1 support project in the past.
*End to End Salesforce support experience and good knowledge of ITIL
concepts
*Knowledge / Exposure to Informatica/ETL Tool will be a plus
*Knowledge of Support ticketing tool. Ex:- Service Now, Remedy

Knowledge Essential:

 Good understanding of Application Support principles such as
incident management, problem management, change
management
 Skilled in handling user queries and requests
Desirable:
Skills &Abilities

Essential:
 Good communication and presentation skills


 Ability to multi task and liaise with multiple stakeholders
 Strong interpersonal skills and demonstrated ability to build

professional relationships
 Ability to work in team across multiple projects and multiple
geographies
 Ability to identify process improvement opportunities

Salary: INR 3,00,000 - 8,00,000 PA.

Industry:IT-Software / Software Services

Functional Area:IT Software - Application Programming, Maintenance

Role Category:Programming & Design

Role:Software Developer

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Yellow Box HR Services Pvt. Ltd.

Yellow Box HR Services Pvt. Ltd.
View Contact Details+

Recruiter Name:Nasreen

Contact Company:Yellow Box HR Services Pvt. Ltd.