Hiring for a Mumbai based MNC

1 - 3 Years

Job Description

Job Role: Scheduling


A) 1-3 years of WFM experience with minimum 1 year as a Scheduler.

B) Minimum Higher Secondary Education

C)Strong computer skills that include proficiency in MS Office suite, particularly Excel.

D) Advance knowledge of scheduling tools like Blue Pumpkin, IEX, eWFM etc.

E)Generate best suitable work patterns and shift activities.

F)Generate schedules and track scheduling efficiency.

G)Must be able to communicate clearly and effectively with all levels within the organization.

H) Knowledge of various Call Center Reporting Systems would be a plus.

Timings: Night Shift

Salary: INR 1,00,000 - 6,00,000 P.A.

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Back Office/Web/Transaction Processing

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time


Desired Candidate Profile

Please refer to the Job description above

Company Profile

Yellow Box HR Services Pvt. Ltd.

Anushila Kar
Yellow Box HR Services
View Contact Details+

Recruiter Name:Mr. Tapas

Contact Company:Yellow Box HR Services Pvt. Ltd.