Hiring for Senior Executive ( Recommendations Platform)

2 - 4 Years
Bengaluru

Job Description


Position: Senior Executive Recommendations Platform


The incumbent owns the end to end responsibility of managing Recommendation operations for various categories.The role has strategic dimensions of contributing to the entire life cycle by ensuring our selection provided to the customer is complete



Job description:

  • Build and nurture strong partnerships with/across categories/product Teams
  • Develop and implement joint plans with Search/Reco/M3 Product & amp; Category teams to drive success metrics
  • Use the defined Project/Program management methodology to identify projects leading to recommendations Platform success/enrichment
  • Continuously seek solutions for improving customer experience on company's website
  • Work with technology team to improve the company's recommendation platform

Responsibility Details:

Financial:

Driving optimum functional cost by identifying and implements projects leading to selection
increase and enrichment

Non- Financial:

Direct reports: 2-3
Role Span: Effectively coordinate with Product/Program Managers, Category, Website &
Tech, Customer Service and Operations

Key competencies:

  • Understanding of customer, seller & category need
  • Obsession with customer satisfaction and quality
  • Fair understanding of retail / business 2 Consumer service industry
  • Ability to influence stakeholders for right business decisions
  • Anticipates Long-term challenges and solution
  • Links product / process and business impact clearly and effectively
  • Excellent negotiation, collaboration and superior communication skills
  • Planning and strategy execution
  • Effective communication
  • Monitor the quality, input & output of various categories
  • Ensuring process compliance of the team's managed

Desired background:


  • Educational background Graduate or Post Graduate
  • Preferable industries : Ecommerce/Retail Back office, BPO/KPO in order of preference
  • Exposure of Day to Day Operations with People management skills
  • Team management 

CTC: Industry hike 


NOTE: This job description is not intended to be all-inclusive. Employee may perform other related
duties as negotiated to meet the ongoing needs of the organization

Salary: INR 2,50,000 - 5,50,000 P.A.

Industry:Internet / Ecommerce

Functional Area:Analytics & Business Intelligence

Role Category:Analytics & BI

Role:Business Analyst

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Yellow Box HR Services Pvt. Ltd.

To know further about the company contact in the number mentioned below
View Contact Details+

Recruiter Name:Shuvendu Kumar Das

Contact Company:Yellow Box HR Services Pvt. Ltd.

Telephone:9875529548

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