Hiring Catalog Analysts for A Leading Internet/E-commerce Company

2 - 4 Years
Bengaluru

Job Description

Hiring Analysts For Catalog Team in a leading organization in Bangalore.

Position: - Sr Executive (Catalog Helpdesk)
Expereince: - 1-2 years of work experience in Operations
Qualification: - Any Graduate

About the role

The incumbent is responsible for building and maintaining relationship with category & other internal teams to ensure we provide and keep improving Customers experience.
Roles & Responsibilities
Focused on Customers experience on the company website, and how to improve it on an ongoing basis
Should have sound knowledge of the category
To understand the product in detail before attribute definition
Should be equivalent to a Subject Matter Expert
Handle category requests/changes and resolve them within a specific TAT
Maintain records and information on all processes and reports
Shares Insights on the performance of Projects.

Requisite Skills
Good working knowledge of MS Office Suite
Passion for delivering great customer experience
Commitment to meet Deadlines and Multitask in a fast paced environment
Should have good verbal and written communication for interacting with all internal departments
Ability to coordinate with stakeholders to full requirements within time
Understanding of customer & category needs
Obsession with quality

Salary: INR 2,50,000 - 3,25,000 P.A.

Industry:Internet / Ecommerce

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Operations

Role:Business/EDP Analyst

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

Yellow Box HR Services Pvt. Ltd.

Interested candidates can drop a mail with their updated resume at Puja@ybconsultants.com
View Contact Details+

Recruiter Name:Pooja

Contact Company:Yellow Box HR Services Pvt. Ltd.

Telephone:9163393236

Email :pujabanik.yb@gmail.com

Website:http://jobs.ybconsultants.com